Training and Development by 
Encyclopedia of Communication Theory by 
Encyclopedia of New Media: An Essential Reference to Communication and Technology by 
International Encyclopedia of Social and Behavioral Sciences by 
The International Encyclopedia of Communication by 
The SAGE Handbook of Qualitative Research by 
The Handbook of Qualitative Research by 
Handbook of Organizational Communication by 
The Handbook of Social Psychology by 
The Handbook of Group Communication Theory and Research by 
Handbook of Communication Science by 
Case Studies in Organizational Communication by 
